Returns & Exchanges
At Aqualung®, we stand by the quality of our dive gear and offer a 30-day return window for unused equipment in its original packaging. Our goal is to ensure you dive with confidence and the perfect fit for your underwater adventures.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Prepare Your Gear
Securely pack the unused items in their original boxes, ensuring all tags, manuals, and protective seals are intact.
Label and Ship
Print the prepaid shipping label provided via email and drop off your package at any authorized carrier location.
Inspection and Refund
Once our technicians verify the equipment's condition, we will process your refund or ship your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing