Frequently Asked Questions
Expert support for your underwater adventures.
How do I determine the correct size for my wetsuit or BCD?
We provide detailed size charts on every product page. We recommend measuring your chest, waist, and height accurately. If you are between sizes, we generally suggest sizing up for comfort or consulting our fit experts via live chat.
What is the standard shipping timeframe for dive gear?
Orders are typically processed within 1-2 business days. Standard shipping takes 3-7 business days, while expedited options are available at checkout for those with upcoming dive trips.
How often should I have my Aqualung regulator serviced?
To ensure peak performance and safety, we recommend having your regulator serviced by an authorized Aqualung technician every 12 months or every 100 dives, whichever comes first.
What is your return policy for scuba equipment?
We offer a 30-day return policy for unused items in their original packaging. Please note that for safety reasons, life-support equipment like regulators and computers must be unopened and unused to qualify for a full refund.
Do your products come with a manufacturer warranty?
Yes, all authentic Aqualung products purchased through our official store come with a limited lifetime warranty against manufacturing defects, provided they are registered on our website within 30 days of purchase.
Can I use my Aqualung gear in cold water environments?
Many of our regulators and wetsuits are specifically designed for cold water (below 10°C/50°F). Look for the 'Environmental Seal' icon on regulators and '7mm' or 'Drysuit' designations for thermal protection.